Technical Support

XPerience Technologies provides two levels of support.

• All users may post any questions regarding our products to the online forum. Note that XPerience does not guarantee that it answers the same day a question has been posted.
  See how you may purchase the ClearBox Enterprise Server license if you have not done it yet.
  
• Licensed customers receive full technical support via e-mail. This support covers all problems/questions regarding ClearBox Server setup, administration, configuration.
  
  First, check documentation if you can solve the problem by yourselves. If it doesn't help, turn to support@xperiencetech.com. Please specify the problem you've experienced, the situation in which it occurred, registration name, information about your equipment, operating system and the license ID received with the license key.